**MUST RESIDE IN THE ATLANTA, GA AREA** Work at home opportunity
Client Success Consultant (CSC) - Full-time (40 hrs)
BELAY is a growing and vibrant, Atlanta, GA based company that offers virtual staffing solutions in areas of executive assistants, bookkeeping and web services. We are a fast-paced team of high performers that work extremely hard, but also know how to have a great time. Culture is a top priority and our values are lived out daily. Enjoy a recap of our latest company-wide Summit to get a sneak peak into our award winning culture. Position requirements are listed below.
The focus of this role is to conduct a successful experience for BELAY clients and contractors for the duration of their engagement across all service lines. Additionally, the Client Success Consultant (CSC) serves as a “coach/consultant” to our clients and contractors, ensuring the most productive and satisfying experience for both parties in the relationship by strategically managing a roster and keeping a results-focused mindset. Our Client Success Consultants model our expertise and gratitude by serving as a trusted advisor and strategic partner. They demonstrate responsiveness & professionalism, own the details, are organizationally and technologically savvy, and conduct relational & efficiency coaching at all times. Seeking a candidate with a finance and/or bookkeeping background who can become a subject matter expert for our bookkeeping engagements (both non profit and for profit organizations).
He/She will serve as a member of the Corporate Team, including monthly calls and meetings (virtual and on-site), and serve as an example of the company’s mission: BELAY exists to glorify God by providing solutions that equip our clients with the confidence to climb higher. Relational, humble, and intuitive people, with virtual experience and client understanding will thrive in this role.
Represent BELAY in a positive and professional manner
Client Satisfaction and Account Ownership - All Service Lines
Organization & Follow Through